At Doggone Tech, we strive to provide reliable, professional, and expert assistance to anyone who may need it. Our goal is to reduce if not eliminate the stresses you may have with any technology available today.

We fulfill this mission in three ways:

1. Through educational resources we create on our resources blog and YouTube channel
2. Through education seminars, courses, events, and web events
3. Through personalized partner relationships (PPRs) with our clients

You may have noticed that education is a big part of our mission. That’s because education is the main focus for us. You can read more about why in our about the owner section below, but trust us when we say we know education works when done correctly and we firmly believe everyone can learn how to use any technology given the right resources. So, we started working…

1. Educational Resources

The educational resources on our Resource Blog and on our YouTube Channel are designed to be entertaining as well as informative. We try to take our experience with teaching in a traditional format and rework it so it’s a little less academic and more accessible to a wider audience outside a classroom.

Many of these resources are free for anyone to use, while some are exclusive to our clients/partners or subscribers.

2. Education Seminars, Courses, and Events

We know that people learn in different ways. The videos and resources are great for self driven learners, but that style doesn’t work for everyone. The events, courses, and seminars are designed for those who enjoy and learn best from small group and one-on-one training.

Prices and location for these events vary based on the topic being discussed. Depending on the event, some are free while some will require a fee to offset the cost of take home materials, equipment, and space rental.

3. Partnerships

Finally, if self-guided resources or one of our seminars doesn’t fit the bill or you need something more tailored to your needs, we love to create partnerships with clients. This is meant for those who either:

1. Really don’t want to learn how to do something, they just want it done and to not have to worry about it.
2. Want to learn and eventually manage it themselves, but need a specific training track created for their needs.

We don’t believe in the typical business/client relationship where we give you a product we give to everyone else and you pay us. We like to learn about you to understand your needs as best as we can so we can accurately tailor our services to you.

This is why if this is something you need, we view it as more of a partnership. It’s more involved, it’s completely unique to your needs not our preferences, and you get only what you want rather than needing to piece information together to do it on your own.

Let’s say you need a website for your small business. You’ve tried to make your own, but it isn’t coming together right. You’ve spent hours researching how to build a website, watched videos and read tutorials, and they either aren’t providing the information you need or you have just spent too much valuable time with no return.

This is where we are at our best and where we differ from other companies. We use a process we learned through teaching, not in a business classroom. If we told you what the process was you would think its long and complicated, but it can usually be done during a phone call that lasts just a few minutes. We do this because it’s the only way we can give you recommendations made for you and your needs rather than giving you what we prefer.

Once we go through that short process, we work with you to create a custom plan to move forward. We don’t push things for our sake like some do. We try to think what will work for you financially, for peak functionality, and for longevity. We love WordPress and we recommend it a lot, but it’s far from the only option.

After we agree on what needs to be done we put it in a contract with clear objectives, deliverables, and timelines so you know exactly what to expect. We don’t require lengthy contracts for content management or maintenance to work with us. If part of the plan is you want us to teach you how to manage your website without us, we will do that.

That’s unheard of and honestly, it’s not a great business model for us. But we don’t think it’s right to take advantage of people by forcing them into something they don’t need just to get a simple website built.

Partnership Perks:

That was just an example of how we do business and a lot of services we provide aren’t as complicated as building a website, but hopefully you get the point. Everything we do is about you and every service has the same perks:

• Nearly unlimited access to our online knowledge base.
• Prioritized service while under contract.
• No required contract length.
• No requirements for content management on website development.
• Discounts for services with prolonged service agreements.
• Clearly defined service agreements.